Today's TIP is on handling bugs to be REOPENED in the last minute.
If a bug fix fails repeatedly or fails very late in the development (before a QA release), don't just enter this feedback into the bugzilla and REOPEN the bug. Take it directly to the programmer. Most of the time the developer is sitting close to you, go his desk or call the guy /IM if he is working at a customer site. Discuss with the guy what could have gone wrong. Demonstrate the bug (reproduce) to him. This will help guy to find cause without much difficulty than reproducing in his setup.
Your attitude should be friendly and helpful. I am happy that we have not violated this rule.
This is just a precaution and a preventive care.
Working together as a team to deliver quality products is a well test formula in Software industry.
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