Study bug reports in the tracking system for ideas on how to improve you’re reporting, for examples
- Compare the bug reports that were fixed and not fixed. Look for differences in the way they were reported. If you want yours fixed, report them like the ones that historically do get fixed.
- Read programmers (and others) answers to bug reports. What makes them confused? Angry? Unreceptive? Appreciative?
- Have a look at this http://issues.apache.org/bugwritinghelp.html
- If defect assigned party (developers, tech writer) ask more details you should improve your reporting skills.
No comments:
Post a Comment